Don’t Leave Customers Guessing After Checkout

Instantly increase customer satisfaction, reduce “Where’s my order?” tickets, and boost brand retention with branded "real time" delivery updates across 16 touchpoints.

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Join the brands raising the standard for CX

We're Your Post-Purchase Advantage

Deliver branded, crystal-clear updates at every step of the delivery journey. Seamlessly integrate with 160+ last-mile carriers and Klaviyo to trigger real-time flows that reduce support tickets and keep customers coming back.

Post-Purchase Emails

Send branded updates at every delivery stage, not just order placed and fulfilled

Real-Time Triggers

Klaviyo integration automatically sends emails based on actual tracking events

Proven Templates

Ready-to-use flows from top DTC brands that convert and retain

Delivery Stages We Cover

Shipment Created

Shipment Confirmed

Ready For Pickup

Carrier Picked Up

In Transit

Out For Delivery

Shipment Delivered

Attempted Delivery

Delivery Error

Shipment Stalled

Label Cancelled

Returned

Eliminate uncertainty

Trigger email flows at 16 delivery moments. From "shipment created" to "delivered", so your customers stay informed the whole way.

Without Postflows

Only basic updates like “Order Confirmed” and “Fulfilled”

No real-time tracking, status is often delayed or missing

Customers left guessing during shipping

Increased WISMO (“Where is my order?”) support tickets

No branded experience after checkout

Missed opportunity to drive repeat purchases post-sale

With Postflows

16+ real-time delivery events synced from carrier data

Automated email notifications through Klaviyo

Customers always know where their order is

Fewer support tickets, less pressure on your team

Fully branded post-purchase journey

Built-in upsells and communication to increase LTV

See the impact Postflows makes for your brand.

Brands using Postflows turn shipping updates into revenue, trust, and retention.

10X

Return on Investment

Postflows turns your delivery emails into revenue-generating flows. Fully automated, branded, and optimized for conversion.

+20%

Lift in repeat purchases

Customers who stay informed and satisfied are more likely to come back. Postflows keeps your brand top of mind from order to doorstep.

-40%

Drop in Support Tickets

Real-time delivery updates dramatically reduce "Where's my order?" complaints, freeing up your support team and improving CX.

Stay One Step Ahead & Turn Transparency Into Growth

Negative reviews and churn often come from one thing: uncertainty. Postflows helps you get ahead of issues before they become problems by keeping your customers informed at every step, from fulfillment to final delivery.

Brands using Postflows turn shipping updates into revenue, trust, and retention.

The Compound Effect of Transparency

+85%

Brand Trust

Proactive communication builds confidence and eliminates the anxiety of uncertainty

+78%

Customer Retention

Informed customers become loyal customers who return for more purchases

+92%

Revenue Growth

Strategic upsells and cross-sells in delivery emails drive additional revenue

“Our customers now get delivery updates in real time, and we’ve seen a drop of 15% in support tickets over a weeks time”
Sam Posthuma
Co-Founder Hi Strips
"PostFlows has been a gamechanger in optimising post purchase experience. Before post flows we were guessing delivery dates. Now we help our clients get 5-star reviews and repeat orders before we even delivered."
Rammin
Founder Oktober Agency
"With these custom post-purchase flows, we keep our customers well-informed and happy, generate post-purchase revenue, and protect our brand and retention. It’s a game changer for DTC brands."
Nick Nijhof
Co-Founder Dore & Rose
“Our customers now get delivery updates in real time, and we’ve seen a drop of 15% in support tickets over a weeks time”
Sam Posthuma
Co-Founder Hi Strips
"PostFlows has been a gamechanger in optimising post purchase experience. Before post flows we were guessing delivery dates. Now we help our clients get 5-star reviews and repeat orders before we even delivered."
Rammin
Founder Oktober Agency
"With these custom post-purchase flows, we keep our customers well-informed and happy, generate post-purchase revenue, and protect our brand and retention. It’s a game changer for DTC brands."
Nick Nijhof
Co-Founder Dore & Rose
“Our customers now get delivery updates in real time, and we’ve seen a drop of 15% in support tickets over a weeks time”
Sam Posthuma
Co-Founder Hi Strips
"PostFlows has been a gamechanger in optimising post purchase experience. Before post flows we were guessing delivery dates. Now we help our clients get 5-star reviews and repeat orders before we even delivered."
Rammin
Founder Oktober Agency
"With these custom post-purchase flows, we keep our customers well-informed and happy, generate post-purchase revenue, and protect our brand and retention. It’s a game changer for DTC brands."
Nick Nijhof
Co-Founder Dore & Rose
“Our customers now get delivery updates in real time, and we’ve seen a drop of 15% in support tickets over a weeks time”
Sam Posthuma
Co-Founder Hi Strips
"PostFlows has been a gamechanger in optimising post purchase experience. Before post flows we were guessing delivery dates. Now we help our clients get 5-star reviews and repeat orders before we even delivered."
Rammin
Founder Oktober Agency
"With these custom post-purchase flows, we keep our customers well-informed and happy, generate post-purchase revenue, and protect our brand and retention. It’s a game changer for DTC brands."
Nick Nijhof
Co-Founder Dore & Rose

“Our customers now get delivery updates in real time, and we’ve seen a drop of 15% in support tickets over a weeks time”

Sam Posthuma

Co-Founder Hi Strips

"With these custom post-purchase flows, we keep our customers well-informed and happy, generate post-purchase revenue, and protect our brand and retention. It’s a game changer for DTC brands."

Nick Nijhof

Co-Founder Dore & Rose

"PostFlows has been a gamechanger in optimising post purchase experience. Before post flows we were guessing delivery dates. Now we help our clients get 5-star reviews and repeat orders before we even delivered."

Rammin

Founder Oktober Agency

Frequently Asked Questions

What is Postflows?

Postflows is a post-purchase experience platform that sends real-time tracking updates via email through Klaviyo. We help you reduce support tickets, increase repeat purchases, and create a better customer journey after the checkout.

Which carriers are supported?

Postflows integrates with over 160 global and local shipping carriers including USPS, UPS, FedEx, DHL, Royal Mail, and Australia Post. This ensures your customers receive the most accurate tracking information.

What shipping events and notifications do you support?

We support all major delivery milestones: In Transit, Out for Delivery, Delivered, and Delivery Exceptions like delays or failed attempts. Each of these can automatically trigger an email update through your Klaviyo flows.

Can I customize the tracking emails?

Yes. Postflows connects directly with Klaviyo, allowing you to fully customize your tracking emails. Add your branding, tone of voice, banners, upsells, and product recommendations. It’s your brand — we just power the updates.

How can Postflows contribute to customer satisfaction?

Postflows keeps customers informed with real-time tracking updates through email. No guessing, no frustration. When customers know exactly where their order is, they feel taken care of. This leads to fewer complaints, more positive reviews, and stronger brand loyalty.

How can Postflows contribute to a higher perceived value and trust?

Postflows creates a premium post-purchase experience. Automated updates, branded emails, and proactive communication show that your brand is professional and reliable. Customers trust you more when you consistently deliver clarity and transparency — especially after they’ve paid.

How does Postflows reduce support tickets?

Most support tickets come from customers asking “Where is my order?” Postflows eliminates these by sending real-time updates through email. This proactive communication means fewer tickets, less workload, and happier customers.

What are the benefits for retention and revenue?

Clear communication builds trust, which increases the chance customers come back. Postflows helps you drive repeat purchases, upsell through email, and boost lifetime value — all with automation in place.

What is Postflows?

Which carriers are supported?

What shipping events and notifications do you support?

Can I customize the tracking emails?

How can Postflows contribute to customer satisfaction?

How can Postflows contribute to a higher perceived value and trust?

How does Postflows reduce support tickets?

What are the benefits for retention and revenue?

What is Postflows?

Which carriers are supported?

What shipping events and notifications do you support?

Can I customize the tracking emails?

How can Postflows contribute to customer satisfaction?

How can Postflows contribute to a higher perceived value and trust?

How does Postflows reduce support tickets?

What are the benefits for retention and revenue?

Ready to Own Your Post-Purchase Experience?

Join the brands who refuse to leave their customers in the dark,

We care about your data in our privacy policy.

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